In order for over-age dependants to qualify for benefits, the member must provide to Great West/Canada Life a document from a post-secondary institution as proof that the dependant is attending school on a full-time basis. Due to the pandemic, full-time students may be running into restrictions with their post-secondary institution and course offerings which prevent them from qualifying for benefits.

We raised this issue with Canada Post, and we have come to an agreement. Great West/Canada Life will consider exceptions on a case-by-case basis until December 31, 2020.

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