We have been advised by the Canada Post Corporation that its provider, Canada Life, was delayed and has neglected to update the 2022 Dental Fee Schedule as per clause 30.04 e) and the renewal of the collective agreement. The fee guide was updated the first week of March instead of January 1, 2023.
The schedule is now up to date. Canada Life will adjust any claims that may have been adjudicated based on the previous fee schedule.
According to CPC, “the average amount that needs to be adjusted is very low in most cases.” Although we do not have the number of members affected, CPC states that there may be only few employees whose claims may need to be reassessed.
We were also advised that there is no action that needs to be taken if you were affected, as Canada Life is reviewing the submissions and fixing those that need to be adjusted. We suggest that you should review this if you have made any claims for Dental work since January 1st, 2023 and to verify that adjustments have been made.
National Union Representative – Grievances